The first 45 days of employment are the most critical for organizations. This is when nearly a quarter of staff turnover happens and the cost of losing an employee is at least three times the salary.
But studies show it’s taking much longer for employees to ramp up and get work done. 89% of new hires say they don’t have the optimal level of knowledge to do their job, and the typical mid-level manager takes 6.2 months before they start to add more value than they have consumed. That’s a lot of time wasted. In fact, IDC estimates that the average worker spends up to 35% of their time just looking for information in general.
A day or a week of employee orientation is typically not enough. Effective employee onboarding is a much more in-depth and ongoing process. Organizations using enterprise social networking, however, are seeing accelerated learning from day one.
Scania, a global organization known for building trucks and buses, is using enterprise social networking to reduce the time and cost of on-boarding new employees. Their service organization, one of their largest growing and revenue producing business segments, provides road-side assistance and maintenance for more than 1500 dealers worldwide. (continued…)