by TIBCO Staff
All professional service firms—even those as diverse as IT consultancies and auditing, tax, and advising services—have the same challenges, with the two biggest being attrition and knowledge share.
Smart services companies are solving the attrition problem by making efforts to understand the needs of employees and taking steps to retain top, IP-generating talent. Talent and knowledge is the business, so many policies that work for other industries don’t work for professional services.
Besides fair compensation and the opportunity for growth, employees want to feel like they are making a difference to the company, their clients, and their own lives. (continued…)