Turbulent economic times (whether positive or negative) often result in drastic changes to a company’s labor force — unavoidable lay-offs or abrupt hiring booms can cause chaos in ways you might not expect. Unintended consequences of workforce upheaval include sudden and massive gaps in basic company functions and knowledge. Critically important activities that need to be done — ones that you usually take for granted — can now easily get dropped or fall through the cracks.
That’s why it’s more important than ever before to have a system in place to constantly collect and retain all company information, even the seemingly rudimentary stuff. (continued…)