Peter Crosby

Is your ESN walking dead? Here are 5 ways to reanimate it.

Zombie Nothing is more horrifying than setting up an Enterprise Social Network only to later find that it’s deathly quiet and only populated by lurking zombies, default avatars, and digital tumbleweeds. Like spooky graveyards in horror movies, ESNs are places people tend to avoid unless they see other humans there, too (preferably, live humans). So if you want to make sure your Enterprise Social Network discussions stay alive and active, you need to exorcise the demons of dullness and complacency.

Thankfully, it doesn’t require getting a priest or whittling down any wooden stakes. No, to prevent your ESN from experiencing this kind of slow, inexorable death, we’ve stitched together five ideas for jolting some life back into your company’s digital discourse. (continued…)

Peter Crosby

What your employees aren’t telling you could be hurting your business.

man with zipped mouthEvery smart business relies on the open, free exchange of business-critical communication throughout the organization — from their front-line workers to their top-floor management and everyone in between. It’s important that information like customer complaints and insights or employee problems and solutions, ‘bubble up’ to decision-makers who can course-correct and make adjustments to the business.

Without the tips and observations of employees at all levels, the company’s decision-makers are deciding things without an accurate view of the landscape. And in a modern business climate where tiny errors can have outsized consequences, this lack of insights and information is exposing you (and your shareholders) to an untold number of potentially unpleasant surprises. (continued…)

Peter Crosby

How to bolster your sales team without hiring more people.

Sales Team“Selling is a team sport” — it’s a time-honored cliché that almost all salespeople have used at one time or another. But, when you seriously look at your own sales organization, can you honestly say that it’s genuinely selling as a team? Or, is it more likely that you’re selling the way you always have?

You know, the way where the rep on the opportunity, the SC aligned with it, and perhaps the front-line manager are the only ones involved in the account. Or the way where you only get real insights into an opportunity during monthly forecast updates, or when the occasional deal requires support from the VP of Sales or other top-level executive. (continued…)

Peter Crosby

Why employee inclusion may matter more than employee performance.

Inclusion is important

Most CEOs and managers like to think of their organization as an “inclusive” family of friendly, welcoming folks who smile all the time, hold hands, whistle happily, and work together like a well-oiled machine.

However, this overly optimistic delusion is usually pretty far from the truth in most large organizations. In the real world, large organizations typically splinter into smaller, competitive sub-groups that have functional or departmental commonalities. These smaller groups then work at odds with each other, purposely excluding others who aren’t exactly like them. — that is to say, large organizations inevitably devolve into High School cliques.

You remember cliques, right? (continued…)

tibbr

How tibbr helps Sales actually sell as a team. [Use-Case Video #01]

howtotuesday2Ever wonder what tibbr is, how it really works, and why your company needs an Enterprise Social Networking platform? Too busy to read through our whole website? Not ready to sign-up for a free demo? Then we have just the thing for you: Use-case videos!

It’s “How-to Tuesday.”

These videos are part of an on-going “How-to” video series to briefly and visually demonstrate exactly how tibbr can address specific needs and concerns of specific departments in your organization. For those people who read faster than our voice-over narrator speaks, we’ve provided the video script as text below the video. (continued…)

Peter Crosby

What it takes to keep employees motivated over the long-term.


The dream of every manager and CEO is a highly motivated workforce, but it’s hard to figure out what drives individuals to operate at their optimal levels — different people respond differently to different approaches. Some respond best to the carrot, others to the stick, some don’t respond positively to either. And when you finally find an approach that seems to work in a majority of cases, you have to wonder, “For how long? Weeks? Months? A year…?”

Smart companies don’t invest in a short-term fix for a long-term problem. So the question is “How do you get people engaged — and keep them engaged — over the long haul?” In today’s post, you’ll learn the psychology behind maintaining human motivation, the things you need to offer to get the most motivated and productive employees possible, and a shortcut to getting it all fast. (continued…)

tibbr

Gartner positions tibbr as a leader in Magic Quadrant for Social Software.

Wizard-Girl-7497251

Recently, tibbr was named a leader in Gartner’s “Magic Quadrant for Social Software in the Workplace.” Now, sure, the “Magic Quadrant” sounds like a place you need to wear a wizard hat to visit, but it’s really Gartner’s annual qualitative analysis of the enterprise collaboration software market. (That may be pretty disappointing to a lot of you, I realize.)

But if you’re more interested in business success than LARPing, the report is very valuable because it tells you who the industry movers and shakers are, and how well they’re positioned to help companies over the long haul. To be recognized as being a leader in the Enterprise Social Software space, companies needed to execute well against their current vision and be well positioned for tomorrow. (continued…)

Peter Crosby

Is the Apple Watch too ‘personal’ to be any real help in the Enterprise?

apple-watch1

The new Apple Watch is being lauded as a breakthrough in mobile, wearable technology. And while it has a lot of things going for it, the device begs a lot of questions, too. Is the watch suited for use in the enterprise? Or is it just a fun, personal device for consumers? Where Apple is concerned, that’s never an easy question.

Ostensibly, the original iPhone wasn’t intended to make in-roads into the corporate world and yet it nonetheless did — in a big way. Today, Apple’s iOS commands over 60% of the enterprise mobile market. So there’s little doubt that people will use the Watch for business, regardless of Apple’s intent. (continued…)

Peter Crosby

How technology is changing the workplace (and how to capitalize on it).

bigstock-empty-office-in-the-morning-17446646_Snapseed

There was a time when people could drink alcohol during the workday and smoke cigarettes inside the office. But other than a few changes due to health and safety laws, the corporate workplace hasn’t really changed much since the ’60s. Sure, desktop computers and email were a seismic shift in the ’80s, but most people still did their job at an office and spent much of their time behind a desk.

These days, the workplace is changing in very real and transformative ways — ways that can produce competitive advantages for companies that can take advantage of these new opportunities. (continued…)

Peter Crosby

How to prevent users from exposing your company’s naked secrets online.

Closeup of celebrity couple and paparazzi

The recent high-profile theft of celebrities’ personal photos has put the topic of cloud security in the news lately. But this negative attention was fairly unwarranted considering that the hacks had little to do with cloud security per se and more to do with a security threat that’s harder to address using technology.

The convenience of the cloud makes it easy for users to overlook (or outright ignore) any potential security risks to their personal information. Instant access to contacts, photos, documents, email and virtually all other digital content is hard to give up once you’ve lived with it for awhile. (continued…)