While it’s been proven that over-working your employees decreases their productivity, under-working them isn’t the answer either. The sweet-spot between these two polar opposites is “engagement” — that is, having a workforce that’s actually interested in what it’s doing as well as the fortunes of the company for which they work.
An engaged employee is someone who thinks about ways to improve the company even when he/she isn’t on the clock. Who identifies existing or potential problems and cares enough to report and try to fix them. And who doesn’t jump ship to a competitor because they offered them a 2% salary bump.
The benefits of an engaged workforce are extensive and well known — Gallup found that employee engagement is directly tied to an organization’s productivity and profitability.
Yet, according to a more recent Gallop Poll, only 30% of American workers are engaged in their jobs.
In other words, over two-thirds of your employees are just “going through the motions” while on the job. And, seriously, that’s kind of a lot.
How to engage a checked-out workforce.
Getting someone to do their job well requires “attention” — it’s the core of all innovation, efficiency and productivity. And, since someone who isn’t interested in their job isn’t going to pay attention — the key word here being “pay.”