Peter Crosby

Is the Apple Watch too ‘personal’ to be any real help in the Enterprise?


The new Apple Watch is being lauded as a breakthrough in mobile, wearable technology. And while it has a lot of things going for it, the device begs a lot of questions, too. Is the watch suited for use in the enterprise? Or is it just a fun, personal device for consumers? Where Apple is concerned, that’s never an easy question.

Ostensibly, the original iPhone wasn’t intended to make in-roads into the corporate world and yet it nonetheless did — in a big way. Today, Apple’s iOS commands over 60% of the enterprise mobile market. So there’s little doubt that people will use the Watch for business, regardless of Apple’s intent. (continued…)

Peter Crosby

How technology is changing the workplace (and how to capitalize on it).


There was a time when people could drink alcohol during the workday and smoke cigarettes inside the office. But other than a few changes due to health and safety laws, the corporate workplace hasn’t really changed much since the ’60s. Sure, desktop computers and email were a seismic shift in the ’80s, but most people still did their job at an office and spent much of their time behind a desk.

These days, the workplace is changing in very real and transformative ways — ways that can produce competitive advantages for companies that can take advantage of these new opportunities. (continued…)

Peter Crosby

How to prevent users from exposing your company’s naked secrets online.

Closeup of celebrity couple and paparazzi

The recent high-profile theft of celebrities’ personal photos has put the topic of cloud security in the news lately. But this negative attention was fairly unwarranted considering that the hacks had little to do with cloud security per se and more to do with a security threat that’s harder to address using technology.

The convenience of the cloud makes it easy for users to overlook (or outright ignore) any potential security risks to their personal information. Instant access to contacts, photos, documents, email and virtually all other digital content is hard to give up once you’ve lived with it for awhile. (continued…)


How to hang on to employee expertise when your workforce keeps changing. [Webinar]

Scania truck

Turbulent economic times (whether positive or negative) often result in drastic changes to a company’s labor force — unavoidable lay-offs or abrupt hiring booms can cause chaos in ways you might not expect. Unintended consequences of workforce upheaval include sudden and massive gaps in basic company functions and knowledge. Critically important activities that need to be done — ones that you usually take for granted — can now easily get dropped or fall through the cracks.  

That’s why it’s more important than ever before to have a system in place to constantly collect and retain all company information, even the seemingly rudimentary stuff. (continued…)

Peter Crosby

How to get more work from employees without making them work more.


Employee productivity is the key to increased company productivity, and the key to increased company profits, as well — at least, in theory. Because unlike machines and soulless robots, humans are generally incapable of performing at high levels for extended periods of time without breaking down, either mentally of physically.

So how do you increase human productivity in industries where the work can’t be done by tireless robotic automatons (who will one day rise up and enslave us all)? How do you get soft, squishy humans to produce more without turning them into human-hybrid cyborgs? The answer isn’t what you’d expect. (continued…)

Peter Crosby

New study shows what really makes people more collaborative.

thumbs-up Back in the 16th Century, Sir Francis Bacon (arguably) coined the now-famous Latin quip: “Scientia potentia est” (i.e., “Knowledge is power”). And while the phrase can have a very noble interpretation, it’s more often a justification for withholding information to gain an advantage over others.

For centuries, this approach was very effective against external enemies. But when this kind of “information hoarding” is used against people within a single organization or business — that is, people ostensibly on the same side— it can have far-ranging and negative repercussions for everyone involved.

Cooperation isn’t just for kindergarteners.

Restricting the free flow of information isolates people and teams, cutting off communications, fostering complacency, and destroying trust. (continued…)

Peter Crosby

KM system or wine cellar? The declining value of stored knowledge.

Wine Cellar

Most people believe that wine improves with age. Not surprisingly, they store it in dark, cool wine-cellars for long periods of time to “allow the tannins to soften and mellow” or some such thing. But, in reality, only the top 5% of red wines benefit from aging.

Most wines — the kind that normal humans can afford — are designed to be best enjoyed when relatively fresh, say, within 6 months to a year of purchase (look on the bottle).

Similarly, company knowledge has a “best used by” date, too. When expertise is stored in disparate databases for long periods of time, it quickly loses its relevance, accessibility, and in the process, its value to the company. (continued…)

Leandro Perez

Why corporate email is bad for your business, and how to escape it.

Business background with drawn ideas. Email concept

Regardless of what you call it — email overload, email fatigue, inbox clutter, or just plain email noise — corporate email is out of control. And if email is still the primary communication and collaboration tool in your organization, then your employees aren’t being as productive or innovative as they could be.

Here are 3 huge problems with email:

1.) Doing everything in email makes people dumb.

Undoubtedly, your employees are already drowning in a sea of CC’s, reply-to-alls, and endless email chains. Not to mention spam. Lots and lots of spam. It’s annoying, sure, but how bad is it really? (continued…)

Peter Crosby

How to bring everything you need for business travel and still pack light.

Airline travelers and passengers rush through the terminal to their flights with their baggage and l

Thanks to globalization, travel has become a big part of doing business. Unfortunately, increasing airport security and decreasing on-board storage is making travel more unpleasant. To help you out, we’ve created a list of tips to make business travel more tolerable.

Four tips for better business travel.

1.) Avoid flying Coach 

  • Seriously, don’t do it. It’s worse than you remember. Pay for the upgrade yourself if you have to.

2.) Pack your bag efficiently

  • Put socks inside shoes
  • Pack shoes first, inside shoe bags
  • Pack heaviest clothes next
  • Roll up shirts and pack in gaps
  • Fill other gaps with underwear
  • Double-bag toiletries to prevent leaks

3.) Only bring the hardware you need

  • SmartPhone/Tablet
  • Power convertors
  • Device chargers
  • Noise-canceling headphones
  • Those dongle thingies

4.) Bring all your business apps

That’s it, you’re all set.

Peter Crosby

The critical difference between being busy and being productive.


Since the adoption of the 40-hour work week, most workers have been expected to put in eight hours of work a day. But that time-based benchmark misses the point of why people are employed in the first place.

Work isn’t just all about working.

In his article, Getting Things Done: It’s Not the Same as Being Busy, Paul B. Brown clarifies the mistaken virtue of hard work using tips garnered from John Wooden, a UCLA Basketball coach. Wooden points out that a good day shouldn’t be one when you were busy — a good day is when you accomplished something. (continued…)